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FAQs

If you are unable to find an answer to your query, and require further assistance, please email our support team at support@domains.rest. We will endeavour to respond within 24 hours but, if you don't see a reply from us, please check your spam filter.



  • Q: Who are TLD Registrar Solutions?
  • A: TLD Registrar Solutions Ltd (TRS) are an ICANN Accredited Registrar who are providing a domain registration and management service through the www.domains.rest website. All agreements entered into on this site, unless otherwise stated, are made with TRS.
  • Q: Can I register a domain name if I'm not yet ready to use it?
  • A: Yes, you can leave it parked with .rest for the length of your registration.
  • Q: How do I modify the nameservers for my domain name?
  • A: To modify the nameservers for your domain name:
    1. login using your email address and password
    2. Click on the domain name you wish to modify
    3. Enter the new Nameservers into the Hostname fields
    4. Click 'Add Nameserver' if you need to add additional nameservers
    5. Click 'Save changes' to save your changes to the nameserver details
    Remember, changes may take up to 24 hours to propagate.
  • Q: How do I update the contact information for my account?
  • A: To update your contact information:
    1. login using your email address and password
    2. go to 'Account Settings' from the menu
    3. enter your new contact information into the form fields and click 'Update Details'
    PLEASE NOTE: If you update the contact information associated with your account you will be asked to re-verify your contact information via email.
  • Q: How do I modify the details of a Contact associated with a domain in my account?
  • A: To update your Contacts:
    1. login using your email address and password
    2. go to 'Manage Contacts' from the menu
    3. your Contacts will be listed and can be edited from this page. Please note: any changes to a Contact will be reflected across all domain associations
    PLEASE NOTE: In certain cases, if you update the contact information associated with your domain you will be asked to re-verify your contact information via email.
  • Q: How do I renew a domain name?
  • A: To renew a domain name:
    1. login using your email address and password
    2. click on the domain name you wish to renew
    3. click 'Renew' next to the domain name's expiry date at the top of the page
    4. please note: domain names cannot be renewed for 7 days after their initial registration
    5. to perform bulk renewals, use the check boxes next to the domain names on the 'Account Summary' page, and click 'renew'
  • Q: Can I set up automatic renewal payments?
  • A: No, you must login to your account and make payment each time a domain name needs renewing. We will send you reminders by email before the expiry date.
  • Q: What is domain forwarding?
  • A: Our forwarding service allows you to re-direct your domain name to an already existing website. To set web forwarding for your domain name you will need to use the Advanced DNS Manager.
  • Q: How do I transfer my domain name to another registrar?
  • A: To transfer your domain name you will need to generate the Auth/Transfer code. Once logged in, click on the domain name and then use the 'Generate code' button at the top of the page. The Auth/Transfer code will be emailed to the Administrative Contact for the domain name.

    This Auth/Transfer code can be given to your new registrar in order for them to initiate a transfer.
  • Q: How do I transfer my domain name to another www.domains.rest account?
  • A: To transfer your domain name to another www.domains.rest account you will need to generate the Auth/Transfer code. Once logged in, click on the domain name and then use the 'Generate code' button at the top of the page. The Auth/Transfer code will be emailed to the Administrative Contact for the domain name.

    This Auth/Transfer code can be given to the new account holder in order for them to initiate a transfer.
  • Q: Does it cost anything to transfer my domain?
  • A: No, transfers are free of charge.
  • Q: What are 'Premium' Domain Names?
  • A: Premium Domain Names are already registered domain names, available to purchase at a premium price. When payment has been received for a premium domain name it will be transferred to your www.domains.rest account. Renewals may be at a higher rate, and transfers are permitted.

    Please note: when a premium domain name is transferred to your account the contacts will not be updated. You must login to your account to update the contacts.
  • Q: How do I contact customer support?
  • A: Email your enquiry to support@domains.rest
    We endeavour to respond to all enquiries within 24 hours.
  • Q: How do I submit a trademark infringement claim against a .rest domain name?
  • A: There is a Uniform Dispute Resolution Policy (UDRP) which applies to all Generic Top Level Domain (GTLD) names including .rest domain names. Please see ICANN's instructions on the UDRP procedure for information on how to submit your claim.
  • Q: What is Advanced DNS Manager?
  • A: Advanced DNS Manager is a free service, which enables you to put and manage your domains on our registry service provider, CentralNic USA's, well proven DNS infrastructure.
    To setup your domain on Advanced DNS Manager:
    1. Login to your account and click on the domain name
    2. Click 'Advanced DNS Manager' under Nameserver Configuration
    3. Confirm you have read and accept the terms and conditions
    4. Click 'Activate domain on Advanced DNS'
    Once the Advanced DNS Manager is active for your domain you will be able to manage your own DNS records:
    1. You are fully in control of your zonedata
    2. You can add as many A/AAAA/MX/CNAME/TXT records to your zonefile as you'd like
    3. You can setup Web Forwarding and redirect your domain to an already existing URL
  • Q: What is Whois Privacy?
  • A: When you register a domain name your contact details are displayed in the public Whois record. If you would like to keep your personal details private and protected, Whois Privacy Ltd can provide their contact details in the Whois record in place of your own. The Whois Privacy Ltd service can be purchased through your account manager:
    1. To purchase whois privacy select the domain name(s) from the 'Account Summary' page and click 'Private Whois'.
    2. By purchasing private whois you are agreeing to the Whois Privacy Ltd agreement as detailed here: http://www.whoisprivacy.la/agreement
  • Q: How do I delete my domain?
  • A: To delete your domain:
    1. Login to your account and click on the domain name you'd like to delete.
    2. Go to 'Domain Cancellation' at the bottom of the page and click 'Delete'.
    3. This action will schedule the domain for deletion, and also delete any associated services.
    4. This action cannot be undone, and no refund will be given.
  • Q: My domain is pending deletion, how do I make it live?
  • A: If your domain expired more than 44 days ago it will now be pending deletion. To restore your domain you need to login to your account and renew it. To do this, click the renew button next to the domain, in the "Your Domain Name's" table. A domain can be restored up to 30 days after going to the pending deletion status, and will incur a fee in addition to the renewal fee. For more information about our what happens to your domain after expiry please see our Deletion and Auto-Renewal Policy
  • Q: How much does it cost to restore a domain after expiry?
  • There is a $30 restoration fee for .bar domain names.
    There is a $30 restoration fee for .rest domain names.
  • Q: What is email forwarding?
  • Email forwarding is currently offered to all Website Builder users as a free add-on service to complete your online presence. Your free email forwarding account(s) enables you to advertise a professional email address using your .rest domain name, and forward it to your existing email address. For example, setup yourname@yourbusiness.rest and forward it to yourname123@gmail.com.

  • Q: I have ordered Google Apps, when can I start using it?
  • A: After you have completed your order for Google Apps there are several actions we need to take to setup your account. The most important of these is passing the Google Domain Ownership Verification process, which we do on your behalf. This process may take up to an hour to complete after which you will receive an email which confirms that the Google Apps is ready for use.

    Keep an eye out for the confirmation email, if you do not receive this after one hour our support team will pick up the error and contact you once it has been resolved. Please contact support@domains.rest if you encounter any issues.
  • Q: I received my confirmation email, how do I start using Google Apps?
  • A: The first step in setting up your Google Apps account is to setup your Admin user. This user is the account which will have the authority to create and maintain all other users on your account, as well as add further subscriptions. Login to your account with www.domains.rest, find the domain and click on the 'Setup Google Apps' button next to your domain. You will be asked to provide the details of your Admin user, which will then be sent to Google to complete your setup. The setup of all subsequent users, as well as all other actions should then be completed directly at the Google Apps website.
  • Q: Further support on how to make the most out of your Google Apps account
  • Administrator Help Center - Browse documentation on configuring Google Apps for your organization

    User guides - Get help using core Google Apps

    Support Tools - Analyze logs, headers, and more

    Community forum for admins or developers - Discuss topics with other Google Apps customers.